Frequently Asked Questions

We are a primary care office that incorporates traditional health care, functional medicine, natural/holistic health care, alternative medicine and acupuncture and TCM (Traditional Chinese Medicine). We focus on prevention (prevention of diseases, symptoms, syndromes, conditions), wellness (keeping you well), reversal (reversing chronic conditions) and looking for the underlying issues to your concerns.  Our treatment options vary from person to person and are very unique. 

Yes, we do! We love being able to balance and optimize hormones and thyroid; making our patients feel better. Our treatment plans include traditional medication and/or natural/alternative options. 

You want to make sure you see a provider that is well versed in diagnosing and treating the entire patient or else you will not have as good of results. Many doctors prefer to treat only based upon lab results....we think outside the box and treat based upon optimal ranges of labs (not traditional reference ranges) and we listen to the patient  so we can treat the whole body. 

Please click HERE to learn about our hormone treatments. 

We love a challenge. We have successfully been able to diagnose and treat many issues that have been missed, overlooked or misdiagnosed previously. Some common conditions are: MCAS, POTS, Mold Toxicity, Heavy Metal Toxicity, Medication Toxicity, SIBO or Dysbiosis, Autoimmune Disease, Thyroid or Hormone Imbalances (including Hashimoto's or Graves'), Adrenal issues (fatigue or insufficiency) and so much more!

Please click HERE to read more about our insurance policies. 

You CAN also use your FSA/HSA Cards at our office.

We keep our fees affordable to be able to be as cost effective as possible for our patients. 

New patient visits are approximately 60 minutes in length and follow-up visits are approximately 45 minutes in length; that is time with the doctor!

Please click HERE to see our Fee Schedule. 

Unlike many doctors, we run a thorough comprehensive lab panel on our patients which only only includes basic screening labs but in-depth labs for complete hormones, complete thyroid, and more. Ever wanted a lab test run but your doctor didn't want to run it? No problem, just ask us. We believe you should be a partner in your health care and should advocate for yourself. Yes, insurance covers these!

We will also order readiologic imaging as warranted or as due; such as: mammogram, DEXA, ultrasound, XR, CT scans, MRI, etc. You can use your insurance for these as well. 

We also have several advanced functional labs we can recommend. 

Yes we do! While we prefer to keep treatments as natural and holistic as possible, there are times when traditional medicine is warranted. 

Please read our entire Medication policy by clicking HERE.

We are open Monday-Thursday from 9am-4pm. We do close for lunch & administration work daily from 12pm-2pm. 

Our office is closed Friday, Saturday, Sunday and most major holidays. 

Honestly, the best way to reach us is via text message. We do not have office staff (this allows us to keep costs low but also provide a more  intimate relationship with patients) so we do not have someone able to answer phone calls. Since we spend our entire day seeing patients (quite lengthy appointments), we prefer you text us for any routine questions so we can reply in between patients. We do reserve any phone time for current/established patients only. If you are interested in becoming a patient and have questions, please check our website. Every question has an answer on our website. If you still have questions, we recommend you either send us a text or complete the Online Consult form by clicking HERE. 

We treat ages 5 years old and above. 

All appointments are self-scheduled online through our website. We do not schedule appointments on your behalf. 

If you need to be seen same day for an urgent or problem visit, please check the schedule first. If there are no appointments available, please text us for a work-in time. Work-in appointments are first come first served, by appointment only and usually are booked up quite early. Please do not wait until the afternoon to reach out to us as we do book up quickly. 

You can click HERE to schedule. 

We are happy to see you. Please schedule your appointment online. You are able to be treated in the office, virtual or telemedicine. We will be able to send whatever you need to the nearest pharmacy. The cost for the visit is $55 and then we encourage you to use GoodRx at the pharmacy to save money on your medications. Please note that phone services (on our end) does not allow us to receive or make calls or receive or reply to text messages; UK is the most common. Please email or message us on Facebook.